Shipping & Delivery

Made to order

Every Rosewood Closet item is made especially for you. Most orders are prepared within approximately 2–7 business days before shipping. Processing time is separate from delivery time and may vary during busy periods, holidays or for larger orders.

Once your order has entered production, changes or cancellations might not be possible.

Estimated delivery times

• United States: approximately 2–5 business days after production
• International: approximately 10–30 business days after production

Shipping times begin when your order is dispatched, not when the order is placed. These estimates are not guaranteed. Holidays, weather, carrier disruptions, customs processing and the delivery destination can affect arrival times.

Shipping costs and destinations

Available shipping methods, delivery destinations, shipping charges and applicable taxes are displayed at checkout before payment is completed.

Tracking your shipment

When your order ships, we will send a confirmation email with the carrier's tracking information to the email address used at checkout. Tracking can take a short time to update after the shipping label is created.

If your order contains multiple items, they may arrive in separate packages. When available, tracking information will be provided for each shipment.

Address changes

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. Once an order enters production or fulfillment, we cannot guarantee that the shipping address can be changed.

Rosewood Closet is not responsible for delivery issues caused by an incomplete or incorrect address provided at checkout.

Customs and import charges

International orders may be subject to customs fees, import duties, brokerage charges or local taxes. These charges are determined by the destination country and are the customer's responsibility. Customs processing may also extend the delivery time.

Delivery concerns

If tracking has not updated for an extended period, or your package is marked as delivered but cannot be located, please first check the delivery area, household members and any notice left by the carrier. You can then contact the carrier or reach out to us for assistance.

Need help?

If you have a question about your shipment, please contact us through our Contact page and include your order number so we can assist you as quickly as possible.